Pillar And Post Inn & Spa, Niagara-on-the-Lake
About the Hotel
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Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Adults only
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Hot spring bath
- Open-air bath
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a lovely stay overall at the hotel, particularly enjoying the service provided by staff who truly went above and beyond. The location was great for unwinding, but I did find some aspects of the facilities, such as the spa area, to be a bit crowded at times. The dining experience was pleasant, though I felt the menu inconsistencies were a bit confusing. Room comfort was a definite highlight, but there were minor maintenance issues that need attention.
Our stay was mixed overall; the staff provided excellent service and the massages were top-notch, but the room itself felt outdated and not worth the high price. The hot tub was closed early, which was a letdown after a long day. While the spa was a highlight, I wouldn't recommend staying overnight until some renovations are made.
I recently stayed at the Pillar and Post for our 10th anniversary, and it was a nice break overall. The service was top-notch with friendly staff, and the indoor pool was just perfect. However, I did find my bathroom a bit small and noticed some wear and tear in the room. While the Cannery restaurant had some tasty options, it could use more variety to elevate the dining experience.
Our stay at the Pillar and Post was truly memorable, thanks to the warm and personal touches throughout our visit. The rooms, while cozy, could use some updating, but the service was exceptional and the dining experience at the Cannery was outstanding. The location was convenient, but a bit of a walk from the main attractions. Overall, a lovely stay with some room for improvement.
My stay at the hotel was nothing short of fantastic! The location in historic Niagara on the Lake was ideal, with beautiful scenery and nearby vineyards. The rooms were comfortable and equipped with charming features, though a bit on the pricey side. The service was impeccable, with attentive staff who made the experience truly special. The dining at The Cannery Restaurant was a highlight, though I wish breakfast was included. Overall, it was a wonderful getaway, but the value could have been improved with better room pricing and included breakfast.